refluffs
Dept. of Labor Slaps Canine Call Centers With Big Fines
PawCo Telecommunications, Inc. has been singled out by the U.S. Department of Labor for a number of workplace violations, The Fluffington Post has learned.
The U.S. phone bank operations company is well known for outsourcing its labor – not to developing countries, as many of its competitors do – but to dogs.
“The pups often have long shifts in cramped cubicles,” says Deborah Jaskins, an attorney for the Labor Department who worked on the investigation. “And they’re paid in snacks, which most of the dogs love, but it still violates minimum wage rules.”
The company has been fined $2.7 million for numerous violations over the last two years.
Furthermore, the quality of phone and technical support provided by these canine crews is sub-par, according to a recent article in Consumer Reports. A number of mobile phone, broadband, and big box retail companies outsource their customer service to PawCo, and thousands of consumers have reported unhelpful and downright useless support when they call with issues.
“When I finally got someone on the line to process my return, all I heard was a low grumbling and the sound of a biscuit crunching,” says Tom Applebaum, a consumer who recently contacted one of PawCo’s call centers. “An automated phone tree could process my claim faster than these guys.”
via Keynaynard78
PHOTO OP: No Photos, Please
Via Reddit.
PHOTO OP: Difficult to Wrap
Via archie_poppy.
Local Cat Worried She Might be a Cliché
A local cat named Nala is terrified that she might be a cliché, according to friends. The cat reportedly can’t resist sitting in boxed, has twice scratched up a new couch, goes “bonkers” when she hears the can opener, and sleeps at least ninety percent of the day.
“She’s really concerned that she’s become rather unoriginal and boring,” said Astrid Kasongo, a close friend and confidant. “I think she’s fighting her own nature, though. She legit can’t stop herself from sitting in an open box.”
The cat worries that her rather banal behavior might hurt her lifelong aspiration to become a successful Broadway actress.
“Stage producers are looking for a certain spark of originality that Nala knows is within her,” said Kasongo. “She’s just really worried they won’t be able to see if she shows up to an audition and immediately begins playing with her costars’ shoelaces and chasing laser pointer lights.”
Via nala_cat.