Dog and Cat Wait 7 Hours for Cable Guy
Roommates Paxton and Piper knew they had a problem when their home Wi-Fi network was unable to communicate with the Internet.
"Their laptops would connect to the network no problem, but they were unable to load any websites," says Sherri O’Neil, a neighbor familiar with the situation.
After rebooting the router several times, Paxton the cat called the cable company.
"This was at 8:30 in the morning," says O’Neil. "Comcast said they would be there within the window of 11 and 2. I’m not sure what Pax and Piper were planning to do with no Internet for hours. It must have been awful."
What’s worse is that Comcast didn’t show up until 3:30pm. “Seven hours from when they placed the call,” says O’Neil. “They were so anxious the whole day. I could see them peering out the front door and looking for the truck coming down the street.”
The roommates eventually got their connectivity back, and quickly turned to the Internet to blog about their customer experience.